Your satisfaction in the products we offer and the service we provide are our primary focus. If for any reason you are dissatisfied with your purchase, we will assist you with a prompt refund. Merchandise purchased in our shop may be returned for a refund within a few days of purchase if it meets the following conditions:
Merchandise must be returned to original condition within a few days of purchase. Returns received after a few days will not be accepted. Original condition is defined as:
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Material must be unworn and unaltered
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Merchandise must be in its original packaging. Do not affix tape or address labels directly to the surface of the shoe box.
Refunds will be issued in the original form of payment and will include only the product amount. Shipping cost (if any) will not be refunded from original purchase, only the total amount of the products ordered.
Full Price items may be returned for free.
** Sale, Coupon Code or Discounted Items may be returned at purchasers expense. Return Authorization must be requested before product is returned.
Returns Process
All returns will be credited to the original form of payment within several business days of our warehouse receiving it. Please note that it may take several billing cycles for your credit to appear on your monthly printed statement. You will receive an email notification when we have finished processing your return.
It is not able to accept return merchandise obtained from a retailer other than our online store. To return products purchased at another store, please return product to the retail location where it was purchased.